Customer Testimonials

DealerRater logo
 

Rich was AMAZING! The service was amazing and he had my husband and I laughing the whole time. Great company! I absolutely love the transparency!

DealerRater Jul 30, 2020
DealerRater logo
 

amazing process great staff fast and smooth ...great selection of cars ...need to see the place and save your self money New Englad Auto World rocks !

DealerRater Feb 12, 2020
DealerRater logo
 

A few weeks ago my daughter and I were looking to buy a used car—and our first and only stop was New England Auto World. This would be the 5th car one of my family members have bought from this dealership. Our salesman was Hector Diaz who was not only knowledgeable, but honest and forthcoming. We also met with Eddie in finance who got us approved for financing in a friendly and professional way. By the end of the day, we drove away in a 2017 Nissan Versa which we both love. Thanks Guys, Flo and Meghan

DealerRater Mar 11, 2019
DealerRater logo
 

I have bought two cars now from New England auto world. I have been going to them for over 2 years for all my services. They always have a vast selection of cars to choose from as well as an amazing sales teams of Tom or Aldo who are the absolute best and I highly recommend going to them. Eddie in finance department is beyond incredible with what he does and helps you through the entire process answering any and all questions. Lastly Alfredo in service department will never let you down. He has helped me in every single situation I ...

DealerRater Feb 23, 2019
DealerRater logo
 

I was recently involved in a bad accident and needed help getting into a new car, especially since I owed on my car still. I could not believe how helpful Eddie the finance manager and Cort the owner were. This is the place to go! Wish i would have gone here the last time I was car shopping.

DealerRater Nov 2, 2017
DealerRater logo
 

Looking for a used car for the work commute. Spoke with Amanda who was extremely helpful, while not be overly aggressive or pushy. Finally a dealership where you don’t have to take a shower after leaving - because it’s not a snake pit!

DealerRater Oct 13, 2017
DealerRater logo
 

Quickest and easiest car I ever bought! Tony & ED Great Job! They hammered out the deal in under 2 hours! Very Imrpressed! C. Morrill/Naugatuck

DealerRater Sep 13, 2017
DealerRater logo
 

I wouldn’t say I am a very picky buyer, but I do quite a bit of research and I know what I want and want exactly that. In researching, I found the BMW 528xi to be the car I wanted. I had been frustrated in my car search as living in Western MA, I had driven all the way to Boston, MA to discover a bait and switch tactic going on at a dealer there. I also had scheduled a test drive at a dealership in New Jersey, only to find that that particular dealership was known on the ...

DealerRater Sep 5, 2017
DealerRater logo
 

As a first time car buyer, the team of Tom and Cort could not have made the experience easier for me. They were honest and clearly spelled out everything I needed to know. They did not push the more expensive car, but the right car to fit my needs in my budget. After spending all day helping me out, they still helped me get the best insurance rate and completed the vehicle registration. From top to bottom these guys went the extra mile, and I would completely recommend them to anyone

DealerRater Aug 10, 2017
DealerRater logo
 

Window shopping with my 19 daughter who was looking to buy her first car, we were greeted by Mr. Tom Miller. his friendliness and honesty is the reason why I put a deposit to hold the car my daughter fell in love with. By the next day, the owner Cort greeted us and congratulated us as my daughter just received the keys to her new car. The whole experience gave me a new outlook on purchasing a car.

DealerRater Jul 19, 2017
DealerRater logo
 

Tommy Miller is terrific and the owner himself, Cort/Con (they seemed to use a shortened version to his name on his desk and he did not speak loudly but was jovial, fun and funny) worked to get us the best APR for our financed portion of our car. Not only was Tommy forthright about the cars and options, he was also helpful to offer a name of an insurance person who might give us a better deal than what we have using. Additionally, Tommy explained any safety issues with our new, used car would absolutely be fixed, but to ...

DealerRater Jul 7, 2017
DealerRater logo
 

We recently purchased a car at New England Auto World, and let me tell you that this was one of the best auto experiences we have ever had. We have owned over 9 cars i, but never have we ever encountered such a heartfelt moving experience. The staff at this establishment are not only exceptional sales people, but the ultimate of human beings. My husband and I were treated well from the time we entered their lot to the time we signed on the dotted line to purchase our vehicle. The staff are very knowledgeable, warm and friendly, They definitely aim ...

DealerRater May 31, 2017
DealerRater logo
 

My experience here was excellent. Tom Miller is the best salesperson that you can work with. He fulfilled my every need in a car that I asked for and even stayed later at work than he was expected to stay. I highly recommend Tom Miller when you come into New England Auto World. He's Awesome to work with and keep you informed on your car deal every step of the way!!!

DealerRater May 25, 2017
DealerRater logo
 

Happened to stop by this dealership as I am a local patron wanting to see what New England auto world was all about. I was greeted promptly by my sales associate Anthony Torre and felt warm and welcome from the first hand shake. After looking over there vast inventory I found my perfect new 2014 Honda Accord . The entire process went smoothly and seamless. Thank you NE Auto world and Anthony I will spread the word in our community and share my experience with you all.Thanks again Margaret from Derby

DealerRater Apr 29, 2017
DealerRater logo
 

Dennnis helped me get my Ford Explorer!!! He got me the best deal for my trade-in and worked with finance to reach my goal monthly payment!! Thanks New England auto

DealerRater Apr 12, 2017
DealerRater logo
 

Yesterday, we went to New England Auto World to see a used Honda CRV I found on AutoTrader.com. Anthony Torre, a Sales Associate, answered the phone when we called for an appointment, so we asked for him when we arrived on Saturday afternoon. Anthony had the car we were interested in ready when we got there. After taking a test drive, we asked if we could see a few other vehicles for comparison and Anthony was very accommodating. NE Auto World has a wide selection of used vehicles. One of things we appreciated was that all of the vehicles ...

DealerRater Apr 9, 2017
DealerRater logo
 

I bought my Honda Ridgeline from them in December, The Sales Rep Dennis was Great and was able to answer all of my questions and really keep me informed. This place is where i will continue to buy all my cars from in the future

DealerRater Apr 8, 2017
DealerRater logo
 

I worked with Tom A., he was great! I got the exact Chevy Equinox I saw on line. I did not feel hustled or forced at all. I would definitely come back when I'm ready to trade up.

DealerRater Mar 16, 2017
DealerRater logo
 

I would recommend everyone looking for a vehicle to go there the service is great. I'm very pleased with my vehicle. I would recommend that you ask for Abel great person and a very helpful salesman.

DealerRater Mar 3, 2017
DealerRater logo
 

Just want to take this time to recognize New England Auto World in derby CT for making my car buying experience great. I purchased a 2014 chevrolet equinox & theres no issues. At this dealership they have great customer service & the quality of vehicles is amazing. A special thanks to cort, alfredo, roxy ,tom,& denis for working hard as a team to provide me with a reliable stylish vehicle to help me with my commute. I recommend everyone to purchase your next vehicle here. overall, the chevy equinox is spacious, reliable, no problems electrically, great body work &mechanically ...

DealerRater Feb 14, 2017
DealerRater logo
 

greatest experience in buying a car!! My salesman Denis was helpful finding a car that fit my families need and most important our budget. Thanks to the staff at New England Auto World

DealerRater Jan 23, 2017
DealerRater logo
 

Agreed on a monthly payment. They came in with a lower payment with extras. Vincent was very understanding as I was feeling under the weather and I wasn't very responsive, but he understood,

DealerRater Nov 8, 2016
DealerRater logo
 

Walked into the dealership and Jeff Charles greeted us.....WOW. Gave him our budget and he was very upfront with us.....showing us all options. Vey pleased with my new purchase and Sales Manager, Milton lived up to all the perks he promised. An overall wonderful buying experience and I know you guys have made a lifetime customer of me. Thanks guys!!!

DealerRater Nov 5, 2016
DealerRater logo
 

Staff worked with us to get a manageable monthly payment. Honest and friendly. Great overall experience with a straight forward and knowledgeable crew. Thanks guys!

DealerRater Sep 20, 2016
DealerRater logo
 

Anthony Torre assisted us and he was very pleasant and did not pressure us into going over our budget. Anthony restored our faith in car dealers as he showed us that he cared about our needs. We were in and out within 1 1/2 hours just like their website advertised. I will recommend him and the dealership to anyone looking for a car.

DealerRater Sep 18, 2016
DealerRater logo
 

I delt with Tom Miller. He was amazing. I walked in and told him exactly what I wanted and what I wanted to pay and him and the owener did it! I had an amazing experience there and would recommend it to anyone looking to buy a car!!

DealerRater Sep 11, 2016
DealerRater logo
 

I was searching everywhere for the "right Toyota Venza" for about 2 months before purchasing my car from NE Auto World. I worked with Tom who is an amazing person and very knowledgeable about the business, and I feel very lucky to have worked with Tom and his team. I traded my old car, got a great deal on my Venza along with a great interest rate on my loan and I was done... It was that easy! I am very happy to recommend NE Auto World and Tom M. (Sales) to anyone who is looking for a vehicle, ...

DealerRater Sep 7, 2016
DealerRater logo
 

I found NE Auto Dealer online while looking to purchase a C class Mercedes. Abel, one of the sales people, called me and suggested I visit their showroom. It was the BEST suggestion I have had in a long while. The Mercedes I wanted was parked just outside their showroom window. I looked but had doubts I would be able to purchase or afford. Jesse, Edward. Anthony and Milton made me realize that my dream car could be mine! The help, expertise, and sweetness of the whole staff was just unbelievable. I am now the proud owner of a beautiful ...

DealerRater Jul 30, 2016
DealerRater logo
 

From the first inquiry to the first phone call and through out the selection and purchase of my daughter's first car, this dealership was a class act. No high pressure selling, personable and knowledgeable staff that took their time to find the exact right car, the exactly right deal. They went well above and beyond to ensure the entire experience was top class. Abel is a top notch salesman and Milton a great manager who took the extra time to make this work. Can't say enough things about my experience or how pleased I was. I can also ...

DealerRater Jul 30, 2016
DealerRater logo
 

I was looking for a 2014 Ram with low miles and found it at New England Auto World.. My sales person Anthony was very helpful and answered all my questions on the spot . I would certainly recommend this dealer as they were very friendly with very little pressure and they have a great selection of vehicles .

DealerRater Jun 21, 2016
DealerRater logo
 

I PURCHASED A CHEVY TAHOE FROM THEM. MY CREDIT WAS NOT THE BEST BUT CORT MADE SURE EVERYTHING WENT SMOOTH. I COULD NOT HAVE ASKED FOR A MORE PROFESSIONAL SMOOTH TRANSACTION. THANKS EVERYONE AT NEW ENGLAND AUTO WORLD.

DealerRater Jun 18, 2016
DealerRater logo
 

I had a great experience with the staff at New England auto world. Everyone that I dealt with in every department was knowledgeable, pleasant and efficient. In particular, the sales agent, manager and owner of the company took time out of their day Even after the sale was complete to check in and see how everything was going with the vehicle. They stand behind their vehicles, their service is impeccable and I would definitely buy another car from them. One important aspect was their flexibility and willingness to meet my busy schedule. They made a point to deliver the car ...

DealerRater Jun 16, 2016
DealerRater logo
 

To whom this may concern, I just wanted to say I had an amazing experience at New England auto world. I went there looking for a car that would fit my personality and I left with just that and more. I received help from Mr. Martinez and he found me an amazing car that had every thing on my list plus more. He treated me with kindness and respect and nothing less. I am now a happy owner of a beautiful ford fusion and I couldn't be any happier. I just want to say that Mr. Martinez went above ...

DealerRater May 26, 2016
DealerRater logo
 

Purchasing a car for most people is stressful. I am happy to say that being a customer at (name of auto dealership) was not the case. After researching the dealership I was impressed by the reviews of the customers. When I arrived to the dealership after work I was impressed with the variety of cars that they had available in stock. I had the pleasure to work with Robert, who I thought was very easy to talk to, honest and professional. Despite it being very late, he showed great interest in making sure I was happy and satisfied. I also ...

DealerRater May 16, 2016
DealerRater logo
 

I loved working with Anthony at this dealership! I walked in and was able to tell him exactly what I wanted and that is what I got. I wasn't forced into a more expensive or different car and they treated me like I was family! They are great with communicating and really work with you to get you in the car YOU want. I walked in on a Sunday and had everything done and drove off the lot on Tuesday. I was stress free! It was a great experience and I would refer anyone here and will continue to ...

DealerRater May 11, 2016
DealerRater logo
 

Much thanks to Michael, Drew, and Ed! I have nothing but praise for this sales team. A+! A pleasure doing business with! Highly recommended, go see for yourself! Paul G. - West Haven

DealerRater Mar 22, 2016
DealerRater logo
 

Amazing overall experience. I already knew what car I wanted and Drew was very friendly and helped me throughout the entire process of buying my new car. Bought my car on Sunday, picked it up on Tuesday. Fast and easy & everyone else that helped along the way were also very friendly. Only thing that is a pet peeve of mine is that I was told I would get a call back during a specific time but ended up never getting a call back and this happened more than once. It's not that big of a deal and I ...

DealerRater Mar 13, 2016
DealerRater logo
 

Definitivamente este lugar me trató y entendió exactamente lo que buscaba, tube la mejor experiencia. Su propietario Cort hizo lo mejor posible para encontrar la mejor financiación de mi vehículo ?????

DealerRater Mar 7, 2016
DealerRater logo
 

New England auto cares about the customer and makes sure they are satisfied with there car purchase. I bought a 2013 Mercedes from drew who understood my financial needs. Thank you New England Auto world for making this a smooth process. Go see drew and he will help you get the car of your dreams

DealerRater Feb 25, 2016
DealerRater logo
 

Spoke with a young woman, Natasha very helpful, great customer service, and very friendly. worked with me on finding exaclty the perfect car for me.

DealerRater Feb 3, 2016
DealerRater logo
 

I bought a Toyota from Jack and he did a very good job at selling me this vehicle I love it it is the perfect size for me thank you for a great experience in buying me new car

DealerRater Jan 5, 2016
DealerRater logo
 

Very helpful customer service, friendly and caring. Owner is very knowledgeable and cares about his customers as well. From the moment I walked in there I knew that this was the dealership for me.

DealerRater Nov 19, 2015
DealerRater logo
 

Judie is amazing! Very helpful and knowledgeable. Wonderful experience!! Drives great, runs smooth and looks good. I love this 2007 Dodge Durango. Ask for Judie! And you won't be disappointed!

DealerRater Nov 15, 2015
DealerRater logo
 

Very pleased with my purchase, a 2013 Ford Explorer. There were a few issues with the truck, but they were able to fix most everything in a timely manner. Roxana was my sales rep and she was excellent and accommodating. She responded quickly to my calls or e-mails. Pleased with the entire staff, just wish the truck had been looked over more closely, so that I didn't have to make several trips back and forth for service.

DealerRater Oct 26, 2015
DealerRater logo
 

Excellent customer service by our sales woman Roxanne and the owner Mike. They both made sure we got into the vehicle we wanted and the process went very smoothly. I would recommend to anyone looking for a car to go there!!!

DealerRater Oct 17, 2015
DealerRater logo
 

I just purchased an Acura TL from New England Auto World and I couldn't be happier. Staff was very friendly and willing to work with me on the car. I highly recommend going to see them for a used car. Happy customer

DealerRater Oct 9, 2015
DealerRater logo
 

Purchased an SUV, had some issues, that were resolved beyond our expectations. All in all a good experience. The owner was more than accomodating, and the sales was great.

DealerRater Sep 22, 2015
DealerRater logo
 

I purchased a 2012 Toyota Rav4 from New England Auto World and the experience was wonderful. Great deal, great service and an extremely knowledgeable staff who really extended themselves to get me exactly what I wanted.

DealerRater Aug 12, 2015
DealerRater logo
 

New England Auto World's Staff were accommodating and friendly they go above and beyond for their clients they understand what my needs are for the perfect car, that i am looking for .They are knowledgeable, they explain everything and answer all my questions I highly recommend this company. Thank you New England Auto World for a smooth transaction.

DealerRater Aug 11, 2015
DealerRater logo
 

I had a great experience at New England Auto World. The sales representative, which I believe his name is Travis was great with us. I had a bunch of questions and was probably annoying him, but him and his manger were very patient and answered all my questions. Everyone there was awesome. I am so in love with my new 2013 Dodge Caravan. Thank you New England Auto World!.

DealerRater Aug 11, 2015
DealerRater logo
 

We ran into some issues with communication and the staff, however the owner contacted us directly and worked to resolve the issue. He wants to ensure customer satisfaction with service as well as price and condition of the cars he sells.

DealerRater Jul 29, 2015
DealerRater logo
 

Just bought a Kia Sorento for my son from New England Auto World. Derby, CT My son loves the car and we had a great experience in purchasing his 1st vehicle. Dealing with Angelo was a pleasure. He wasn't pushy but caring, honest and very easy to deal with. His knowledge and experience he had was very helpful in deciding what car was best for my son. Although the car needed some body work when we looked at it, Angelo said they would take care of it and it would be done before we picked it up!! Thanks Angelo ...

DealerRater Jul 23, 2015
DealerRater logo
 

Judie salesperson is a wonderful and asset to company. Her honesty and way she just care about taking care of us was a big plus. I thiank her for helping my son purchase his first car. She keeps in touch with you and making sure you are her priority. She is amazing. My next purchase will be with you. Thank you Ana A

DealerRater Jul 17, 2015
DealerRater logo
 

MY family and I purchased a 2012 Chevrolet Traverse from New England Auto World in Derby on July 10, 2015. My experience with New England Auto World has been a most rewarding experience. This was my 1st time purchasing an automobile from them and the service was great. Our salesman, was the utmost professional and he walked us through every step of the process. From the actual application for a auto loan, to getting our insurance, tags and registration at the end. My family and I give New England Auto World 10 Stars for their professionalism and expertise in getting us the family vehicle ...

DealerRater Jul 17, 2015
DealerRater logo
 

Wow! What a pleasant surprise and great experience shopping at New England Auto World. As a female shopper, I thought it was going to be difficult but after searching through websites stumbled upon New England Auto World. I was looking at a 2012 Honda Accord the price sparked my interest although there are 30 mins away from my location just the description/price of the Honda Accord made me go to the dealership. Upon my arrival, I was greeted by their professional staff who were able to walk me through the process of purchasing my new car. However, I must say I ...

DealerRater Jun 19, 2015

Leave Us A Review